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Effective Email for the Technical Professional

The value of electronic mail in the technical and engineering fields is without question. Email is cheaper and faster than a letter, less intrusive than a phone call, and less hassle than a facsimile (FAX). When using email, differences in location and time zone are less of an obstacle to communication. The internet can be used to instantly transmit drawing revisions to project team members located anywhere on the planet. Almost all drawing files and project documents are now sent via email attachments. Coupled with digital photography, email allows real-time project field conditions to be easily visually, as well as descriptively, conveyed over vast distances.

Before the advent of electronic technology, people who were not very skilled at writing could do most of their communication verbally. This coping strategy is less possible now. A large number of technical professionals do not understand how to adjust their communication styles from the conventional to this new medium. This course will help those individuals to avoid this problem. This course will be useful not only to technical professionals who are just beginning, but also to those who are already using email as a mode of communication. The material covered will be useful to you as you continue your emailing experience.

This course includes a multiple-choice quiz at the end, which is designed to enhance the understanding of course materials.

* This course is acceptable to all the state PE boards except the New York State PE & PLS Board.

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NY PE & PLS: You must choose courses that are technical in nature or related to matters of laws and ethics contributing to the health and welfare of the public. NY Board does not accept courses related to office management, risk management, leadership, marketing, accounting, financial planning, real estate, and basic CAD. Specific course topics that are on the borderline and are not acceptable by the NY Board have been noted under the course description on our website.