|PDH Online Course Description||PDH Units/
Learning Units (Hours)
Helen Chen, Ph.D., PE
This course aims to help individuals and organizations improve their communication skills and prevent communication breakdowns in the workplace. Students will learn the key concepts of effective communication, understand the causes and effects of poor communication, and realize the importance of ongoing communication skills development. The course will cover topics such as active listening, clear and concise messaging, and the role of nonverbal communication in building trust and rapport. The course will also provide insights into how organizations can address and prevent communication breakdowns, making it an invaluable resource for professionals in all industries. Whether you're looking to improve your personal communication skills or want to help your organization improve its communication culture, this course is for you.
The course has a multiple-choice quiz at the end, which is designed to enhance the understanding of the course materials.
NY PE & PLS: You must choose courses that are technical in nature or related to matters of laws and ethics contributing to the health and welfare of the public. NY Board does not accept courses related to office management, risk management, leadership, marketing, accounting, financial planning, real estate, and basic CAD. Specific course topics that are on the borderline and are not acceptable by the NY Board have been noted under the course description on our website.