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Understanding ADA Mediation Program

Course Outline

The Americans with Disabilities Act (ADA) was signed into law on July 26, 1990, by President George H.W. Bush. In enacting the ADA, Congress specifically encouraged the use of alternative means of dispute resolution, including mediation, to resolve ADA disputes. Through its ADA Mediation Program, the Department of Justice refers appropriate ADA disputes to mediators at no cost to the parties. The mediators in the program are professional mediators who have been trained in the legal requirements of the ADA. In this course, we will review the process of ADA complaint filing and learn how to resolve ADA complaints through mediation quickly and effectively. In addition, we will examine some of the cases successfully settled through the ADA mediation.

This course includes a multiple choice quiz at the end, which is designed to enhance the understanding of the course materials.

Learning Objective

At the conclusion of this course, the student will be able to

Course Content

The course material is contained in the following document:

Understanding ADA Mediation Program (PDF, 35 pages, 0.3 MB)

Please click on the above underlined hypertext to view, download or print the document for your study.

Course Summary

The Americans with Disabilities Act (ADA) is a comprehensive civil rights law for people with disabilities. The Department of Justice (DOJ) enforces the ADA's requirements in three areas: Title I - Employment practices by units of State and local government; Title II - Programs, services, and activities of State and local government; and Title III - Public accommodations and commercial facilities. This course provides an overview and detailed Q & A about the DOJís ADA Mediation Program, and helps design professionals have a better understanding of the ADA requirements.

Ralated Links

For additional technical information related to this subject, please visit the following websites or web pages: Homepage (HTML)
USDOJ: Civil Rights Division: About the Disability Rights Section (HTML)


Once you finish studying the above course content, you need to take a quiz to obtain the PDH credits.

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DISCLAIMER: The materials contained in the online course are not intended as a representation or warranty on the part of PDH Center or any other person/organization named herein. The materials are for general information only. They are not a substitute for competent professional advice. Application of this information to a specific project should be reviewed by a registered architect and/or professional engineer/surveyor. Anyone making use of the information set forth herein does so at their own risk and assumes any and all resulting liability arising therefrom.