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Golden Principles of Human Relations for Licensed Professionals

Course Outline

Licensed professionals such as engineers and architects often have to deal with other project team members, building owners and contractors in their daily work. Therefore, it is essential for licensed professionals to get familiar with the principles of human relations to improve their communication skills. This course is based entirely on a phenomenal book entitled How to Win Friends and Influence People by Dale Carnegie. As the grandfather of all people-skills books, this book celebrated its 70th anniversary in 2006. Since it was first published in 1936, more than 30 million copies have been sold around the globe. The principles discussed in this masterpiece are just as useful today as they were 70 years ago because Dale Carnegie had an understanding of human nature that will never be outdated. You learn many skills you need to be an effective project manager, from how to win people to your way of thinking to how to change people without causing offense or arousing resentment. For your convenience, this course also includes a summary of all the important principles presented in the book.

The course has a multiple-choice quiz at the end, which is designed to enhance the understanding of the course materials.

Learning Objective

At the conclusion of this course, the student will:

Intended Audience

This course is designed for engineers, land surveyors, architects, contractors, or anyone who has a need for effective communication in the daily work.

Course Content

In this course, you are required to study the entire book How to Win Friends and Influence People by Dale Carnegie, which is available in your local library or from We also have a few copies left (used) if you happen to need one (Please call 703-478-6833 if you need a copy. It may take up to 14 days to be delivered). You may be able to find an electronic version from e-bookstores on the Internet if time is of essence. For your convenience, we have summarized the important aspects of the book in the quiz section of this course.

Course Summary

Effective communication is one of the most important traits of a successful manager. The textbook for this course covers the underlying principles of dealing with people so that they feel important and appreciated; thus developing a win-win situation. Throughout the book, Carnegie illustrates his points with anecdotes of historical figures, leaders of the business world, and everyday folks. For over 70 years the rock-solid, time-tested advice in this book has carried tens of thousands of people up the ladder of success in their business and personal lives.


Once you finish studying the above course content, you need to take a quiz to obtain the PDH credits.

Take a Quiz

DISCLAIMER: The materials contained in the online course are not intended as a representation or warranty on the part of PDH Center or any other person/organization named herein. The materials are for general information only. They are not a substitute for competent professional advice. Application of this information to a specific project should be reviewed by a registered architect and/or professional engineer/surveyor. Anyone making use of the information set forth herein does so at their own risk and assumes any and all resulting liability arising therefrom.