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An Introduction to Lean Six Sigma - Improving Quality, Efficiency, Profitability, and Customer Satisfaction

Timothy D. Blackburn, MBA, PE

What is Six Sigma? You might have heard this term from your client or employer. Six Sigma is a strategy to improve the quality of products or services by reducing variability, leading to overall business improvement. Would you like a general overview so you can understand Six Sigma, as well as begin to apply some of the effective approaches? Would you like to be able to speak and understand the language of your Six Sigma clients/customers? This course is intended to be an introduction to Lean Six Sigma. It is a beginning of a journey to better understand Six Sigma and its proven methodology. In addition, your Six Sigma customers will be delighted that you speak their language.

This course includes a multiple-choice quiz at the end, which is designed to enhance the understanding of the course materials.

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NY PE & PLS: You must choose courses that are technical in nature or related to matters of laws and ethics contributing to the health and welfare of the public. NY Board does not accept courses related to office management, risk management, leadership, marketing, accounting, financial planning, real estate, and basic CAD. Specific course topics that are on the borderline and are not acceptable by the NY Board have been noted under the course description on our website.